What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (for select locations). We ensure secure transactions through trusted payment gateways.
Do you provide GST invoices?
Yes, we provide GST invoices for all purchases. If you are a registered business, please enter your GST details during checkout to receive a compliant tax invoice.
How do refunds work?
Refunds are processed within 5-7 business days for eligible returns. The refund amount will be credited to your original payment method. If the transaction was made via UPI, the refund will reflect in your linked bank account.
What is the shipping time?
Standard shipping takes 4-7 business days, depending on your location. Express shipping takes 1-3 business days. We partner with leading courier services to ensure timely delivery.
What are the shipping charges?
Orders above ₹X qualify for free shipping. For orders below ₹X, standard shipping rates apply, which are calculated at checkout based on your delivery location.
How can I track my order?
You will receive a tracking link via email and SMS once your order is shipped. You can also log in to your account on our website and check the tracking status under the "My Orders" section.
Can I cancel my order?
Yes, orders can be canceled before shipping. Once shipped, cancellation is not possible. However, you may request a return once you receive the product, subject to our return policy.
What if I receive a damaged product?
If you receive a damaged or defective product, please contact us within 48 hours with images of the item and the packaging. We will arrange a replacement or refund upon verification.
Do your products have a warranty?
Yes, most electronic components come with a 30-day warranty against manufacturing defects. If the product stops working within this period, contact us for assistance.
I need technical assistance. Can you help?
Absolutely! We provide troubleshooting guides, wiring diagrams, and video tutorials for many of our products. If you need further help, you can reach out to our technical support team.
Can I place a bulk order?
Yes! We offer discounts for bulk purchases. If you require a large quantity, please contact us for a custom quotation, and we will provide you with the best pricing.
What materials do you use for 3D printing?
We offer high-quality 3D printing in PLA, ABS, PETG, TPU, and resin. Each material has unique properties, suitable for different applications, from prototypes to final products.
Can I send my own 3D model for printing?
Yes! You can send us your STL or OBJ files, and we will print them according to your specifications. If you need modifications, our team can assist in refining your design.
