Website Terms and Conditions
Last updated: 20-Aug-2026
These Website Terms & Conditions govern access to and use of maisonup.in.
Terms relating specifically to purchases, orders, payments, shipping, returns, warranties and product usage are covered separately in our Terms of Service and other applicable store policies.
1. Use of the Website
You may use the Maisonup website for lawful personal or business purposes, including browsing products, placing orders, contacting us and accessing information made available through the website.
By using the website, you agree not to misuse it or interfere with its normal operation.
2. Website Information
Maisonup aims to keep information on the website accurate and reasonably current.
However, website content may occasionally contain:
- typographical errors,
- outdated information,
- temporary technical errors,
- product information that has subsequently been updated, or
- differences caused by browser, device or display settings.
We may correct or update website content when required.
Product-specific purchase terms are governed by the applicable product information and our Terms of Service.
3. Intellectual Property
Unless otherwise stated, Maisonup's original website content, including:
- logos and branding,
- photographs,
- graphics,
- written content,
- product guides,
- layouts, and
- original designs
is owned by Maisonup or used with appropriate permission.
Content may be viewed and used for normal personal browsing and purchasing purposes.
It may not be commercially copied, reproduced, republished or distributed without permission except where permitted by applicable law.
4. Acceptable Use
You must not:
- use the website for unlawful or fraudulent activity,
- attempt unauthorised access to the website, systems or customer accounts,
- interfere with website security or functionality,
- introduce malicious software or harmful code,
- scrape or collect information in a manner that unreasonably disrupts the website,
- submit deliberately false or misleading information, or
- misuse promotional, payment or checkout systems.
Maisonup may restrict website access where reasonably necessary to protect customers, the website or the business.
5. Customer Accounts
Where account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials and for activity conducted through their account.
Please contact Maisonup if you reasonably believe an account has been accessed without authorisation.
Maisonup may restrict or suspend access where there is evidence of fraud, misuse or a security concern.
6. Website Availability
We aim to keep maisonup.in available and functioning normally.
However, access may occasionally be interrupted because of:
- maintenance,
- technical faults,
- third-party platform issues,
- network outages,
- security requirements, or
- circumstances outside our reasonable control.
Continuous or uninterrupted website availability cannot be guaranteed.
7. Third-Party Services & Links
Maisonup may use or link to third-party services including payment providers, courier platforms, analytics services, social media platforms and other external websites.
Third-party services may operate under their own terms and privacy policies.
Maisonup does not control independent third-party websites and is not responsible for their content or practices except where responsibility cannot legally be excluded.
8. Reviews & User-Submitted Content
Where customers are able to submit reviews, photographs, comments or other content, they should only submit material they are authorised to provide.
Maisonup may moderate or remove content that is:
- unlawful,
- fraudulent,
- abusive,
- misleading,
- defamatory,
- unrelated to the relevant product or service, or
- otherwise inappropriate for publication.
Genuine negative reviews or complaints will not be removed merely because they are unfavourable.
9. Website Security
You must not attempt to:
- bypass website security,
- gain unauthorised access,
- test system vulnerabilities without permission,
- interfere with other users, or
- use automated methods that materially disrupt normal website operation.
Suspected fraudulent or malicious activity may be restricted or reported where appropriate.
10. Limitation Relating to Website Use
To the extent permitted by applicable law, Maisonup is not responsible for indirect or consequential loss arising solely from temporary website unavailability, third-party service interruptions or misuse of the website.
Nothing in these Website Terms excludes or limits rights or liabilities that cannot lawfully be excluded.
11. Privacy
Personal information collected through the website is handled according to our Privacy Policy.
Please review that policy for information about how personal information may be collected, used and shared.
12. Purchases & Store Policies
Purchases made through maisonup.in are additionally governed by our:
- Terms of Service
- Cancellation, Return & Refund Policy
- Shipping Policy
- Privacy Policy
- product-specific warranty or usage terms where applicable.
If these Website Terms concern general website use while another policy specifically addresses a purchase or product matter, the more specific applicable policy will govern that matter.
13. Governing Law
These Website Terms are governed by the laws applicable in India.
Any dispute will be dealt with by a competent court, consumer forum or other authority having jurisdiction under applicable law.
Where legally permissible, courts at Gurugram, Haryana will have jurisdiction.
14. Changes to These Terms
Maisonup may update these Website Terms periodically to reflect changes in website functionality, business practices or applicable requirements.
The latest version will be published on this page with the updated date.
15. Contact Us
For questions about the Maisonup website:
Email: support@maisonup.in
Website: maisonup.in
You may also contact us through the Contact Us page.