STORE POLICIES

Important information about our policies

Terms of Service

Last updated: 14-Dec-2025

These Terms of Service govern your use of the Maisonup website and services. By accessing or purchasing from www.maisonup.com, you agree to these terms. If you do not agree, please do not use our website.


1. About Maisonup

Maisonup is an online store offering electronic components, DIY kits, and 3D-printed products primarily for educational, hobby, and experimental use.

All products are sold as-is, unless explicitly stated otherwise on the product page.

2. Eligibility to Use Our Website

By using our website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian
  • You agree to provide accurate and complete information while placing an order

3. Product Information & Availability

  • Product images are representative and may slightly vary (especially for 3D-printed items)
  • Specifications, descriptions, and datasheets are provided for reference and may change without prior notice
  • Product availability is subject to stock and may be limited or discontinued at any time

Maisonup reserves the right to modify or discontinue any product without liability.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise
  • Prices are subject to change without prior notice
  • Payments are processed through secure third-party payment gateways
  • Maisonup does not store card, UPI, or banking information
  • An order is considered confirmed only after successful payment

5. Order Acceptance & Cancellation

  • Maisonup reserves the right to accept, reject, or cancel any order at its discretion
  • Orders can be cancelled only if they are in Pending or Payment Verification status
  • Orders that are processed, shipped, or customized cannot be cancelled
  • For shipped orders, the Return & Refund Policy will apply

6. Shipping & Delivery

  • Delivery timelines are estimated and not guaranteed
  • Delays due to courier issues, weather, strikes, or other external factors are beyond our control
  • Maisonup is not responsible for delays caused by incorrect shipping information provided by the customer
  • Risk of loss passes to the customer once the order is handed over to the courier

7. Proper Use of Products (Critical Clause)

Maisonup products are technical in nature and require proper handling. By purchasing from Maisonup, you agree that:

  • You understand basic electronic safety and handling
  • You will follow product specifications and datasheets
  • You will use appropriate tools, power supplies, and ESD precautions

Maisonup is not liable for damage, injury, or loss caused by:

  • Improper wiring or incorrect voltage
  • Static discharge (ESD)
  • Reverse polarity or short circuits
  • Soldering, modification, or experimentation
  • Misuse or application beyond stated specifications

8. No Warranty & Limitation of Liability

  • There is no warranty or guarantee unless explicitly mentioned on the product page
  • Products are provided for DIY, educational, and experimental use only
  • Maisonup shall not be liable for indirect, incidental, or consequential damages
  • Our maximum liability, if any, shall not exceed the amount paid for the product

9. Intellectual Property

All content on the Maisonup website—including text, images, designs, logos, and graphics—is the property of Maisonup and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with site security or operations
  • Submit false, misleading, or fraudulent information
  • Abuse or harass Maisonup staff or support channels

Maisonup reserves the right to suspend or block access for violations.

11. Third-Party Services & Links

Maisonup may use or link to third-party services such as payment gateways, courier services, or analytics tools. We are not responsible for the content, policies, or actions of third-party websites or services.

12. Termination of Service

Maisonup may terminate or restrict access to the website or services at any time, without prior notice, if these terms are violated.

13. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

14. Changes to Terms

Maisonup reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

Continued use of the site implies acceptance of the revised terms.

15. Contact Information

For any questions regarding these Terms of Service, contact us at: