
90-Day Warranty
This product comes with a 90-day warranty against manufacturing defects from the date of delivery.
Verified defects will normally be resolved through repair or replacement of the affected part. In exceptional cases involving a major manufacturing defect or an incorrect product delivered, full replacement or refund may also be considered after verification.
Customers must share the original unboxing video and clear photos of the product and packaging for verification.
Warranty does not cover:
Damage caused by incorrect installation, misuse, physical damage, water exposure, voltage fluctuations, unauthorised modification or normal wear and tear.
We aim to resolve genuine concerns fairly and ensure a positive Maisonup experience.
Installation guides, manuals and other product-specific resources are available here where applicable. Need help? Contact us.